Application

This privacy policy is made in accordance with:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter: GDPR).

Personal Data

Processing of Personal Data

Personal data refers to any information relating to an identified or identifiable individual; an identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

Processing of personal data refers to any operation or set of operations performed on personal data or on sets of personal data, whether by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

This document, i.e., the Privacy Policy, does not apply to data that has been anonymized, i.e., altered in such a way that it cannot be linked to a specific individual.

Legal Basis

Purpose of Collecting and Processing Personal Data

The personal data we collect from you is processed for the purpose of taking actions that precede the conclusion of a contract or for the execution of the contract and services we offer, such as the publication of your advertisement in accordance with the settings and conditions of the service you have chosen.

Likewise, we may process your personal data in a manner for which you have given your explicit consent and for the purpose to which your consent relates.

In the case of such processing of your personal data, you have the right to withdraw your consent at any time, which does not affect the lawfulness of processing based on consent before its withdrawal.

We also inform you that we may collect and process your personal data to comply with legal obligations specified by applicable regulations or in cases where there is a legitimate interest of Artsoftware d.o.o., Zagreb, for such collection and processing (e.g., in the improvement of our services or the prevention and detection of various abuses).

What Personal Data Do We Collect from You?

Regarding the personal data we collect from you, we inform you that we collect your personal data necessary for you to register and use our services.

When registering on our site, we collect data such as the date and time of registration, date and time of login, username, unique user ID, or IP address.

When concluding a contract, we collect the personal data necessary to provide you with our services in full.

Furthermore, certain data, such as your name and surname, OIB, or residence, are collected in accordance with our obligations imposed by legal regulations in the Republic of Croatia.

When communicating with you as a user, we collect your personal data, especially when you contact us through our customer service or when resolving your complaints.

In such cases, telephone conversations may be recorded and used solely for the purpose of improving our services or resolving complaints, about which we will explicitly inform you during the call.

How Long Do We Retain Your Data?

We retain your personal data collected for the execution of our services for as long as necessary to fulfill the contract.

After the termination of the contractual relationship, we will no longer process your personal data unless it is our legal obligation, necessary for the realization of legal claims, or there is a legitimate interest of Artsoftware d.o.o., Zagreb, for the same.

Data Transfer

For the execution of the contract and the provision of our services, and in accordance with your choice of service execution method or selected availability settings of your advertisement or other services we offer, we may make your personal data available abroad if necessary for the execution of the contract or provision of the service and if it is in accordance with the content of the requested service.

Consequently, your personal data may be provided to our business partners in Croatia and abroad with whom we cooperate or will cooperate for the execution of the contract or provision of the service.

Likewise, your personal data may be transferred in case of legal obligation, abuse or suspicion of abuse, prevention of fraud and illegal activities, and other legally based reasons.

Promotion

Artsoftware d.o.o., Zagreb, conducts promotional activities in the form of using newsletters, promotional messages, and promotional notifications about our services and products.

Such activities are carried out when Artsoftware d.o.o., Zagreb, has a legitimate interest or when you give your explicit consent for the same.

In the case of marketing activities based on your consent, you have the right to object to the processing of personal data for such marketing purposes and withdraw your consent at any time.

Use of Cookies

Artsoftware d.o.o., Zagreb uses cookies to provide a better user experience and functionality when using the website.

You can control and configure all cookie settings in your web browser. By continuing to browse the website, you agree to the use of cookies.

Necessary Cookies:

These cookies are essential and necessary for the proper functioning of our website. It is possible to set your web browser to block these cookies, but we warn you that in that case, some parts of the website will not function or will not function properly.

Social Media Cookies

These cookies are set by social media platforms that we have integrated into our website. They allow users to log in, register, and share content with friends and other networks.

Marketing Cookies

These are cookies that can be set by our website or our partners.

In this case, our partners can use them to create profiles of your interests and show relevant ads on other websites. We warn you that if you do not allow these cookies, you will still see ads, but the advertising will not be personalized.

Analytical Cookies

These cookies allow us to collect information about how visitors use our website. If you do not allow these cookies, we will not know when users visit our website.

Security of Collected Personal Data

We inform you that we apply the highest standards of technical and organizational security to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data.

We also emphasize that only authorized persons of Artsoftware d.o.o., Zagreb, and other entities that provide services and support to Artsoftware d.o.o., Zagreb, have access to personal data, and these persons are obliged to maintain the confidentiality of personal data and the privacy of all our users.

Likewise, we have concluded data protection agreements with all persons who provide services and support to Artsoftware d.o.o., Zagreb, and we conduct regular analysis of the achieved technical and organizational measures to continuously maintain the highest level of protection of your privacy.

Instructions on Your Rights

As a user, we inform you that you have the right to:

• Obtain confirmation of whether your personal data is being processed and access to that data and information about the purpose of processing, categories of personal data, recipients or categories of recipients, the envisaged period for which the data will be stored, or the criteria used to determine that period.
• Obtain confirmation of your rights regarding the processing of personal data and the existence of automated decision-making, including profiling.
• Request the correction of inaccurate data or their supplementation at any time.
• Request the deletion of personal data relating to you, in which case Artsoftware d.o.o., Zagreb, may not be able to continue executing the contract or providing services.
• Request the restriction of the processing of your personal data, especially if you dispute their accuracy and in other cases specified by applicable regulations.
• Receive your personal data in a commonly used and machine-readable format and transfer them to another data controller if the processing of your personal data is based on your consent or on a contract and is carried out by automated means.
• Object to any other data processing based on so-called legitimate interest, including profiling.
• File a complaint with the Data Protection Agency.

Changes/Amendments to the Privacy Policy

This Privacy Policy may be amended or supplemented, so we advise you to check its content from time to time.

Data Protection Officer

For the exercise of your rights and any questions related to the Privacy Policy, please contact our Data Protection Officer Necmettin Ceviz at the email address: [email protected] or by mail at the company's address:

ARTSOFTWARE d.o.o. Ulica grada Mainza 26 10 000 ZAGREB